- This event has passed.
ODVN – Advocacy Skills Interactive Workshop
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| Hosted by Ohio Domestic Violence Network:
Attending Skills, Tone, and Non-Verbals to Bolster Engagement in Voluntary Services |
| In domestic violence programming, survivor-defined advocacy and voluntary engagement are crucial to the success of serving survivors. Building trust and fostering genuine connections with survivors, especially those who may be experiencing trauma responses, grief, and loss, requires more than just words. The way advocates listen, speak, and present themselves can significantly impact the level of engagement and trust built. Advocates who attend this workshop will practice how to use attending skills, tone of voice, and non-verbal cues effectively to create a welcoming, supportive environment that encourages survivors to participate and potentially invest in the services offered.
Through interactive learning, group discussion and scenarios, participants will (1) learn active listening techniques that demonstrate empathy, presence, and understanding, helping to foster deeper connections with clients; (2) practice the power of using tone to communicate warmth, support, and professionalism; and (3) explore the role of non-verbal communication with body language, facial expressions, posture, and eye contact when building rapport with survivors. This workshop will also review how awareness of cultural differences may influence communication styles and how to adapt approaches for genuine engagement. |
| Cost: Free for ODVN Members (ODVN Member Program or Individual/Organizational Membership); $20 for Non-ODVN Members.
Deadline to register: February 21, 2025 This event is offered by the Ohio Domestic Violence Network. Please contact ODVN at training@odvn.org with any questions.
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